We're here to help...

If you have exhausted Email and Ticket support and things just aren't working out, we can provide a Remote Support option.

Notice! Fungusware support hours are typically 8am - 5pm GMT+8 Monday to Friday

Simply download the RustDesk support application from this link. Once the file is downloaded, simply run it and provide a Fungusware support Engineer your ID and Password

If we run into connection iisues, we will get you to check the Auto-Configuration shown in the animation below. The values you need are shown to the right.

Configuration Details:

ID Server
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